Administrative Tasks
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Welcome to the SCCM Features and Capabilities Overview
- We have already talked about Asset Management now let’s get into Administrative Tasks.
So what are Administrative Tasks?
- They are common functional tasks that every SCCM admin would normally perform.
We will divide these tasks into four sub-tasks:
- The first task is Role-Based Administration
- The second task is Remote Management
- And the third task involves in-console updates
- The fourth task is Monitoring
Role-Based Administration
- SCCM gives you 15 roles that you can assign to users that will limit their permissions to only accomplish the tasks that they are qualified to complete.
- Example: The Full administrator role allows an admin full access while a read-only analyst has read-only access. Let's say, you have a boss that always wants hands-on but no real access to blow things up. Just give him a read-only analyst. He can view but he cannot make changes.
- Here, I have assigned the administrator account the Full Administrator Security Roll, which grants all permissions in the configuration manager.
Remote Management
- This allows Remote control of SCCM Clients. You can use the remote control to troubleshoot hardware and software configuration issues.
- To configure Remote control, Open Default Client Settings, click Remote Tools, Click configure settings, and complete the setup.
From the console, you can connect to any computer that has the SCCM client installed. Here we are attempting to use the remote control to access the client SAWS01.
- In this case, SAWS01 can approve or deny this request.
In-Console Updates
- SCCM provides an automated method to find and install recommended updates for your configuration manager infrastructure.
- Here we have an update for Configuration Manager from 1902 to 1910.
Monitoring
- If you need information, open monitoring. If you need to troubleshoot your SCCM infrastructure, Monitoring is a good place to start.
- There are 22 different functions, including Client Health, Reporting, Queries, Alerts, Deployments and many others.
- Monitoring is the first place to go if you need to troubleshoot your SCCM environment.
Reporting – In the last lecture, we took a look at in-console reporting.
- Now let’s take a look at WEB based Reporting. If you are off-site and you need access to information about your infrastructure you could use the WEB based Report Manager
- Here are the categories they are the same as the in-console reporting. The only difference is that the interface may look a little different.
- This report shows a summary of the computers in the All Systems Collection.
- Here is a report that displays all the software that is running on the client computer SAWS01.
Queries
- Are used to locate objects like computers, groups sites, collections applications, and inventory data.
Alerts
- All major site components generate status messages that provide feedback that can help keep you informed about the health of your Configuration Manager Deployment. Especially the processes that may need your attention.
- For example, you can configure alerts to notify you if Malware is detected.
- You can create subscriptions to email alerts to a specific email address.
- You can view the status of all Alerts from monitoring, Alerts, All alerts
Viewing the status of the site Hierarchy
- This shows the TCP ports that the SA1 site is using to communicate with the Clients in the site.
Deployments
- You can view the status of software deployments. Here you can see that 7-zip was deployed and if you click view status, you can see that 7-zip was successfully deployed on the client SAWS01
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